Privacy Statement
Verve – knowledge & skills has long recognised that individuals with whom we conduct business value their privacy. However, in order to conduct business, the collection of personal information is often necessary and desirable. It is Verve – knowledge & skills' goal to balance the benefits of a transparent process with the right of individuals to prevent the misuse of their personal information.
The Collection of Personal Information:
In some circumstances, Verve – knowledge & skills may request personal information from you, like your name, e-mail address, company name, or telephone number. Verve – knowledge & skills uses this information to develop research, provide services and validate industry advice. In addition, the Board may use this information for other business purposes, such as alerting you to products, forums and information that may assist or be of interest to you.
With reference to our website, in general you can visit our site without divulging any personal information.
Information Collected and how we use it:
You always remain in control of the information you provide to Verve - knowledge & skills. We collect Personal information (such as name, address, telephone number, e-mail address which you have voluntarily submitted to us, and Aggregate Information (such as how many people attend a forum). We collect, maintain and use personal information you have voluntarily submitted to contact you, including via e-mail, to respond to your comments or requests for information, or to contact you if needed in the course of developing advice or processing your order.
Disclosure to third parties:
Verve – knowledge & skills will not trade, sell or share your personal information for use by any business without your consent, unless required by law or as disclosed to you when the information is collected.
Your personal information will generally be stored in the Verve - knowledge & skills database, which is located in Victoria, Australia. Specific information is provided on the website’s consent or registration form, where needed.
Online Survey Information
Our online surveys ask you for contact information (like your e-mail address) and demographic information (like your occupation). We may use data from our surveys to contact you. Demographic information may also be used to tailor your experience at our site by showing content in which we think you may be interested, and displaying content according to your preferences.
Security
We take steps to make all information received from you as secure as reasonably possible against unauthorised access and use.
Access To Your Information and Complaints
We attempt to keep your files complete, up-to-date, and accurate. You are welcome to access your personal information and to notify us about errors.
We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes about privacy. For more information please contact:
Verve – knowledge & skills
Level 2, 10 Queen Street, Melbourne Victoria 3000
Phone: (03) 9614 5566
Fax: (03) 9614 6644
E-mail: verve@vicnet.net.au